The problem: one founder, one channel
Most agencies between $1 million and $20 million grew on delivery excellence and referrals. Along the way, the founder became the agency's only real growth channel. They write the content, take the calls, and close the deals, and the agency's positioning lives on one LinkedIn profile.
Tim Kilroy calls the founder's instinctive selling Founder Magic. It is real, and it is limited to one person who also has a company to run. When referrals slow or the founder gets busy, the pipeline stalls in the same quarter.
